Refund Policy
At xSkills, we are committed to providing our customers with the best online learning experience possible. We understand that circumstances may arise where you may need to request a refund for a course you've purchased. Our refund policy is designed to be fair and transparent.
Refund Percentage and Timeframe:
If you decide to request a refund for a bundle you have purchased on xSkills, you are eligible to receive a refund of 75% of the course fee. To be eligible for this refund, you must submit your refund request within 48 hours of the purchase.
Eligibility Criteria:
To qualify for a refund under our policy, you must meet the following criteria- The refund request must be submitted within 48 hours of the purchase and you must not have accessed more than 3 Modules of the course content.
How to Request a Refund:
To initiate the refund process, please email us at learn@xskills.in or contact us on 8080573573
Refund Processing:
Once your refund request is received and meets the eligibility criteria, our team will review your request and if approved, you will receive a refund of 75% of the course fee to the original payment method used for the purchase.
Please note that it may take 5-7 business days for the refund to reflect in your account, depending on your financial institution.
Contact Us:
If you have any questions or concerns about our refund policy or need assistance with the refund process, please feel free to reach out to our customer support team at learn@xskills.in.
xSkills reserves the right to amend or modify this refund policy at its discretion. Any changes will be communicated through our website and relevant communication channels.